Announcing RSD5, Relating Systems Thinking to Design 5

Peter Jones Service Design, Social Systems Design, Strategic Innovation, Systemic Design

RSD5  Systemic Design for Social Complexity Relating Systems Thinking and Design 5 Symposium OCAD University      Toronto, Canada      October 13-15, 2016 The RSD series has advanced an agenda for exploring a strong integration between systems thinking and design to take on the most important challenges facing our planet today. RSD4 held in Banff, Canada September 2015 brought together nearly 200 people together from around the world to explore new dimensions in design-led systems design, transformation and research.  The keynote videos are now available, and the full proceedings are published online. Join us in the vibrant metropolis of Toronto, October 2016 for the fifth symposium hosted at OCAD University  to accelerate a convergence of design, social, and technology fields toward co-creating humanized (eco)systems. The theme of Systemic Design for Social Complexity represents our continuing focus on advanced systemic and service design for contemporary and futures-oriented societal concerns. All social systems become complex over time, developing resilience, and increasing resistance to structural change. Systemic design challenges typically face multiple dilemmas in defining successful outcomes and orientations to change. Systemic design approaches negotiate the dilemma of emergence …

RSD4 – Relating Systems Thinking to Design

Peter Jones Strategic Innovation, Systemic Design

The RSD symposium series has been held each year for four years now, sponsored by AHO (Oslo School of Architecture and Design) from 2012-2014 and this year in Banff. Organized by a four-person team of co-chairs, a group of great reviewers and capable volunteers, we’ve kept the symposium intimate and lightweight, affording a memorable experience. We’ve had extraordinary keynotes, again this year and as the Proceedings for each year show. This year, as the last two years we held 36-38 strong presentations, with a focus on quality design-led research in systemic design. We had 8 workshops held across all 3 days, an experiment in varying the tempo and level of engagement throughout each day. Although this year’s proceedings are still in process (we integrate papers, abstracts, sketchnotes and PPTs) we have videos and presentations from the keynote speakers to share. We have a tremendous trove of documentation and we’ll organize a compelling story over the next two months to renew the experience and learning. The keynote videos are now available: Don Norman – Can HCD Help with Complex Sociotechnical Systems?   Ann Pendleton-Jullian – Designing for …

Edge Practices: How Do You Measure Value?

Peter Jones Design for Practice, Service Design, Social Systems Design, Strategic Innovation

Every design discipline (even industrial design) has had to develop its best rationale for the question “why should we keep/hire/use you guys?” If they keep asking, “what is it you do again?” you may have more work to do more on strategic communication. Emerging practices will always be considered marginal at first, within an organization. Practices (not processes) are formed from collective agreement, and are often tacitly formed.  When an organization first develops a core process, such as project management, it starts as a practice. Outcomes are uncertain, its value to cost is assessed. When a practice, such as user experience, becomes vital to every project, it becomes formalized as a process. You can tell practices because they have small in-groups, communities of practice that may form to develop methods, ensure quality, share learning, as in nearly all user experience groups in the past.  (I can speak as having been the “first one” and developed UX capacity in several organizations). This agreement of practice requires enrollment of participants over a period of time. You don’t “pitch” your own organization to …

Systemic Design Research Network

Peter Jones Social Systems Design, Strategic Innovation, Systemic Design

(Posted this month on the Strategic Innovation Lab site). We are rolling out the Systemic Design Research Network, a cooperative educational group founded in 2011 whose aims are: To advance the practice of systemic design as an integrated discipline of systems thinking and systems-oriented design To convene an annual international symposium, Relating Systems Thinking to Design (RSD) To advance the knowledge, theory, and publications in the domains of systems-oriented design and industrial and social systems design methods in systemic practice. We are an OCADU research group located within the Strategic Innovation Lab. As Prof. Jeremy Bowes and Dr. Peter Jones have developed the primary courses in Systemic Design for OCADU’s Strategic Foresight and Innovation program, we have trialed (and erred) enough to recognize and validate highly effective approaches to quickly and powerfully combine social research, expert studies, stakeholder workshops and mapping to inform systemic services and societal innovations. We have several years and courses of Gigamaps demonstrating the deep synthesis and creative research from student teams. We have SFI graduates now employed in the Alberta government’s systemic design policy innovation …