PUBLICATIONS

Refereed publications since 2000.  Conference papers from RSD Symposium.  Connect on Research Gate or Academia

  1. Edwards, Jody D., Li, Z., McFarlane, P., Rabi, D. M., Gilbert, J., Bajaj, H. S., Jones, P.H. & Tobe, S. W. (2026). Management of brain–heart multimorbidity: A clinical practice guideline. Canadian Medical Association Journal, 198(12), E425-E439.

  2. Jones, P. H. (2026). A Future of Design? Strategic Practices for Uncertain Social Futures. diid, disegno industriale industrial design, (88), 24–39. doi.org/10.30682/diid8826b 

  3. Jones, P. H. (2026). Adaptation to context: Design research evolves to serve design practices. In M. Gibson & K. Owens (Eds.) Navigating the landscapes of design research: Finding your way (pp. 21-27). Routledge.

  4. Kenter, Jasper, Martino, S., Buckton, S. Waddock, S., Agarwal, B., Anger-Kraavi, A., Costanza, R., Hejnowicz, A., Jones, P., Lafayette, J., Kabubo-Mariara, J., Mukherjee, N., Pickett, K., Riedy, C., Waddell, S. (2025). Ten principles for transforming economics in a time of global crises. Nature Sustainability 8, 837–847. doi:10.1038/s41893-025-01562-4 

  5. Fidos, M., Suoheimo, M., Pan, S., & Jones, P.H. (2025). Power Compass: A template for navigating power in service design. Proceedings of ServDes 2025.  doi.org/10.21606/servdes2025.31

  6. Riemer, M., Sa’d, R., Posselt, T., Salehi, P., Corbett, D., Jones, P., … & Kötter, T. (2025). Systemic management practices—Enabling local governments to adapt in response to complexity. World, 6(2), 72. 

  7. Hogeboom, O., Hoveskog, M., Upward, A., Jones, P. H., & Fath-Kolmes, E. (2025). Lean startup supporting sustainability-as-flourishing during the early stages of enterprise development. Journal of Business Models, 13 (1), 47-88.

  8. Jones, P. H. (2025). Second-order branding as orchestration of media ecology. Constructivist Foundations, 20(2), 122-124. 
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  10. Suoheimo, Mari, Jones, P.H., Sevaldson, B., & Lee, S-H. (2025). Systemic Service Design. Routledge. 
    Suoheimo, M., Jones, P., Lee, S. H., & Sevaldson, B. (2025). Innovations in theory and practice of systemic service design. In Systemic service design (pp. 1-13). Routledge.

  11. Jones, P.H. & Christakis, A.N. (2024). Limits to Modeling: Design lessons from the World Problematique. She Ji: The Journal of Design, Economics, and Innovation, 10 (3),  351-379. doi.org/10.1016/j.sheji.2024.10.003

  12.  Potharazu, Archit V., Sherrod, R.M., Musick, H., Krishnan, J.A., … Jones, P.H. (2024). Design thinking in North American undergraduate medical education. Health Design Journal, 9 (2).

  13. Jones, P. & Arun Kumar, P. (2023). Formative interventions for healthcare sustainability: A developmental design agenda. In Mario A. Pfannstiel (Ed.), Human-Centered Service Design for Healthcare Transformation, 177-195. Springer.

  14. Jones, P., Riemer, Manuel, Theriault-Loubier, Gryphon & Spadafore, Brittany. (2022). Shifting Mindsets for Managing Complexity: A Municipal Case Study. Project Report. Flourishing Enterprise Institute, Toronto.

  15. Waddock, Sandra, Waddell, S., Jones, P.H., & Kendrick, I. (2022). Convening Transformation Systems to Achieve System Transformation. Journal of Awareness-Based Systems Change, 2 (1), 77–100. doi.org/10.47061/jabsc.v2i1.2023

  16. Murphy, Ryan J. & Jones, P. (2021). Towards systemic theories of change: High-leverage strategies for managing wicked problems. Design Management Journal, 16 (1), 49-65.

  17. Jones, P. & Van Ael, K. (2021). Design for services in complex system contexts. Touchpoint, 12 (2) April 2021.

  18. Jones, P.H. (2020).  Systemic Design: Design for complex, social, and sociotechnical systems. In G. Metcalf, K. Kijima, & H. Deguchi (Eds.), Handbook of Systems Sciences. Tokyo: Springer Japan. doi.org/10.1007/978-981-13-0370-8_60-1 

  19. Murphy, Ryan & Jones, P. (2019). Leverage analysis.  FormAkademisk – Research Journal of Design and Design Education, 13(2).

  20. Sevaldson, Birger & Jones, P. (2019). An interdiscipline emerges: Pathways to systemic design. She Ji: The Journal of Design, Economics, and Innovation, 5(2), Volume 5, Issue 2, 75-84.

  21. Jones, P.H. (2018). Contexts of co-creation: Designing with system stakeholders. In P. Jones and K. Kijima (Eds.), Systemic Design: Theory, Methods and Practice, pp. 3-52. Volume 8 in Translational Systems Sciences Series. Springer Japan.

  22. Jones, P.H. (2018). Evolutionary stakeholder discovery: Requisite system sampling for co-creation.  Proceedings of Relating Systems Thinking and Design (RSD7) 2018 Symposium. Turin, Italy, October 24-26, 2018.

  23. Jones, P.H. (2018). Taking stock and flow of systemic design. In P. Jones and K. Kijima (Eds.), Systemic Design: Theory, Methods and Practice, pp. vii-xvi. Volume 8 in Translational Systems Sciences Series. Springer Japan.

  24. Nousala, S., Ing, D., & Jones, P.H. (2018). Systemic design agendas in education and design research. FormAkademisk, 11(4).

  25. Jones, P.H. & Bowes, J. (2017). Rendering systems visible for design: Synthesis maps as constructivist design narratives. She Ji: The Journal of Design, Economics, and Innovation, 3 (3), 229–248.

  26. Jones, P.H. (2017). The systemic turn: Leverage for world changing. She Ji: The Journal of Design, Economics, and Innovation, 3 (3), 157–163.

  27. Jones, P.H. (2017). The futures of Canadian governance: Foresight competencies for public administration in the digital era. Canadian Public Administration, 60, 657–681. doi:10.1111/capa.12241

  28. Jones, P.H. (2017). Social ecologies of flourishing: Designing conditions that sustain culture. In A. Skjerven & J.B. Reitan, (Eds.) Design for a Sustainable Culture: Perspectives, Practices and Education, pp. 38-54. London: Routledge.

  29. Jones, P.H. (2017). Soft Service Design outside the envelope of healthcare. In E. Tsekleves & R. Cooper, (Eds.), Design for Health, pp. 39-57. London: Routledge.

  30. Jones, P.H., Shakdher, S. & Singh, P. (2017). Synthesis maps: Visual knowledge translation for the CanIMPACT clinical system and patient cancer journeys. Current Oncology, 24 (2).

  31. Jones, P.H. (2016). Designing for X: The challenge of complex socio-x systems. She Ji, The Journal of Design, Economics, and Innovation, 1 (2), 101-104.

  32. Jones, P.H. & Dye, KMC. (2016). 4-D Common Operational Picture for mission assurance. Air Force Research Laboratory Autonomy Collaboration, Technical Report No. AFRL-RY-WP-TR-2016-0156. Dayton, OH: Dialogic Design International.

  33. Upward, Antony & Jones, P.H. (2016). An ontology for strongly sustainable business models: Defining an enterprise framework compatible with natural and social science. Organization & Environment, 29(1), 97-123. doi:10.1177/1086026615592933

  34. Jones, P. (2015). Sensemaking Methodology: A liberation theory of communicative agency. EPIC Perspectives.  April 6, 2015

  35. Jones, P. (2014). Design methods for systemic design research.  Proceedings of the Relating Systems Thinking and Design (RSD3) Symposium. Oslo, Norway: Oslo School of Architecture and Design, October 15-17, 2014.

  36. Jones, P. and Upward, A. (2014). Caring for the future: The systemic design of flourishing enterprises.  Proceedings of the Relating Systems Thinking and Design (RSD3) Symposium. Oslo, Norway: Oslo School of Architecture and Design, October 15-17, 2014.

  37. Jones, P. (2014). Relating Systems Thinking and Design II. Theoretical evolution in systemic design.  FormAkademisk, 7 (4).

  38. Jones, P., Robinson, J., Yip, A., Oikonen, K. Starkman, A. (2014). Human-centred mental wellness: Discovering touchpoints before a service encounter.  Touchpoint: The Journal of Service Design, 6 (2), 58-61.

  39. Jones, P. (2014). Systemic design principles for complex social systems. In G. Metcalf (ed.), Social Systems and Design, Volume 1 of the Translational Systems Science Series, pp 91-128. Springer Japan.

  40. Weigand, Kirk, Flanagan, TR, Dye, KMC, and Jones, P. (2014). Collaborative foresight: Complementing long-horizon strategic planning. Technological Forecasting & Social Change, 85, 134–152.

  41. Jones, P. (2013). Design research for human-centred healthcare. Relating Systems Thinking and Design (RSD2) Symposium, Oslo School of Architecture and Design, October 9-11, 2013.
  42. Van Patter, GK & Jones, P. (2013). Understanding Design 1,2,3,4: The rise of visual sensemaking. In T. Poldma (Ed.), Meanings of Designed Spaces. New York: Fairchild Books, pp. 331-342.

  43. Jones, Cronin, Karavite, Koppel, Dalrymple, Zheng, Rogers, & Schumacher (2011). Designing for whole systems and services in healthcare.  CHI 2011 Extended Abstracts on Human Factors in Computing Systems. New York: ACM.

  44. Schleicher, Dennis, Jones, P.H, & Kachur, O. (2010).  Bodystorming as embodied designing. interactions, XVII.6, Nov-Dec, 2010.

  45. Weigand, Kirk, Jones, P.H, & Flanagan, T.R. (2010). Collaborative discovery of the structure of concerns: Understanding and navigating complex problem systems. Proceedings of ISSS 2010, Waterloo, ON, July 20, 2010.

  46. Jones, P.H. (2010). Why do senior clinicians ignore CDSS? A case for clinical sensemaking. Advances in Healthcare Informatics Conference, AHIC 2010, Waterloo, ON. April, 2010.

  47. Jones, P.H. (2010).   The language/action model of conversation: Can conversation perform acts of design? interactions, XVII.1, Jan-Feb 2010.

  48. Jones, P.H. (2009). Learning the lessons of systems thinking: Exploring the gap between Thinking and Leadership. Integral Leadership Review, IX (4),  August 2009.

  49. Jones, P.H. (2008). Socialization of practice in a process world: Toward participatory organizations. Proceedings of Participatory Design Conference 2008, Indiana University, Oct 1-4 2008.

  50. Pennefather, Peter & Jones, P.H. Interpretive collaborative review: Enabling multi-perspectival dialogues to generate collaborative assignments of relevance to information resources in a dedicated problem domain. In Proceedings of the 12th International Conference on Electronic Publishing, Toronto, Canada, 25-27 June 2008.

  51. Jones, P.H. (2008). Socializing a knowledge strategy. In E. Abou-Zeid (Ed.) Knowledge Management and Business Strategies: Theoretical Frameworks and Empirical Research. Hershey, PA: IGI Global.

  52. Jones, P.H, Christakis, A.N. & Flanagan, T.R. (2007). Dialogic design for the intelligent enterprise: Collaborative strategy, process, and action. In Proceedings of INCOSE 2007, San Diego, June 25-29.

  53. Jones, P.H. (2005). Information practices and cognitive artifacts in scientific research. Cognition, Technology, and Work, 7, 88-100.

  54. Jones, P.H., Chisalita, C. & van der Veer, G.C. (2005). Special Issue on Collaboration in Context: Cognitive and Organizational Artefacts. Cognition, Technology, and Work, 7, 70-75.

  55. Jones, P.H. & Nemeth, C.P. (2005). Cognitive artifacts in complex work. Lecture Notes in Computer Science, LNAI 3345, 152-183.

  56. Jones, P.H. (2005). Minding your user’s business. interactions, 12(6), 39-41.

  57. Jones, P.H. (2002). When successful products prevent strategic innovation. Design Management Journal, 13 (2), 30.

  58. Jones, P.H. (2002). Embedded values in process and practice: Interactions between disciplinary practice and formal innovation processes. Design Management Journal, Academic Review, 2, 20-36.

  59. Jones, P.H. (2000). Values conflicts in formal process for managing innovation: Organizational obstacles and affordances for practice. PDC 2000, Proceedings of the Participatory Design Conference, 291-295. New York, November 28 – Dec. 1, 2000.

  60. Jones, P.H. & Dye, K.M.C. (2000). A methodology and system for designing organizational ontologies: Using knowledge-based tools for constructing organizational knowledge. First International Workshop on Theory and Applications of Knowledge Management, TAKMA 2000.