Systemic Design: Theory, Methods & Practice

Peter Jones Social Systems Design, Systemic Design

Taking Stock and Flow of Systemic Design The book is the latest edition in the Springer Translational Systems Sciences series, and its intention is to develop research-based applications of systems theory and methods to complex design contexts. Systemic design has emerged to address this interdisciplinary area of research and practice, growing from leadership within design studies and its intersection with system sciences. The nine chapters published in this collection were developed by authors from the proceedings of RSD4, the fourth Relating Systems Thinking and Design (RSD) Symposium. The Big Fields of (capital) Design and Systems both deal with approaches to general purpose problem-solving, with domain-independent methodologies based on design rationale or scientific principles for holistic problem solving. As “thinking” modes, both design thinking and systems thinking promise cross-disciplinary resolution of complex problems. Systemic design embraces these traditions, so as not to lose the value of timeless knowledge, but also challenges the growth-as-progress problem drivers of our modernist technological era. These challenges are not at all new. The systems science origins of systemic design can be traced to the influential operations …

Discovery Sampling for Requisite Social Variety

Peter Jones Dialogic Design, Governance, Social Systems Design

Stakeholder selection may be the most critical step in the design of fair and inclusive dialogues that reflect a community’s contributions and perspectives. This is a classic social systems problem that we resolve through a stakeholder identification and recruiting process that, in Dialogic Design, is called Evolutionary Stakeholder Discovery. Over the last decade we have been instrumenting, through careful definition of criteria and observation, how stakeholder discovery can be conducted to identify and recruit optimal participants from a theoretical population sample. As a documented case, in 2012 the Strategic Innovation Lab convened a Dialogic Design Co-Laboratory as a multi-stakeholder panel for the SSHRC Imagining Canada’s Future initiative, as one of the six regional cross-Canadian panels. With only 20 stakeholders, we aimed to represent Southern Ontario for the question of future impacts of urbanism in the region for a 20 year horizon. For this project we selected participants by an evolutionary sampling from a matrix mapping the following characteristics: STEEP/CI (Foresight categories): Social, Technological, Ecological, Economic, Political, Cultural/Intellectual Christakis Five I’s: Intelligence, Impact, Implementation, Interest, and Involvement Sector: Public, Academic, Private/commercial, …

The Systemic Turn – RSD5 Theme Issue of She Ji

Peter Jones Cybernetics, Social Systems Design, Systemic Design

The RSD5 theme issue of She Ji featuring studies presented at the RSD5 Symposium (2016) was published within a year after the proceedings (thanks to editors Ken Friedman and Jin Ma, and great reviewers for diligence). This issue offers five contributions to the discipline of systemic design from leading scholars in the discourse community. Get the whole issue for free  My opening editorial discusses the systemic turn recently emerging in design practice across disciplines. Connecting the Social, Technological, Ecological, and Practical The twenty-first century challenges human societies, settlements, and economies. This era confronts us with continuous wicked problems on a planetary scale, and it has done so since the tumultuous century began. Since at least 2005, we have seen a series of new approaches to design, from transformation design to service design, from transition design to DesignX. Each approach addresses a range of critical challenges oriented to a point of view. Each approach trials practices and methods in search of the disciplinary confidence to address the macro-level problems that people everywhere face. Climate change, distressed migration, equitable economy, housing, public policy, and …

Soft Service Design: Interventions in Complex Social Determinants

Peter Jones Design for Care, Service Design, Social Systems Design

Design for Health (2017) Design for Health – Published by Routledge May 2017,   Edited by Emmanuel Tsekleves and Rachel Cooper (Editorial overview of book and chapters) Chapter 3:  Soft Service Design around the Envelope of Healthcare (Peter Jones) Better alternatives to improving population health have been sought by healthcare policymakers and the front-line clinicians who see patients in everyday care settings. While public health experts and primary care clinicians recognize the significant effects on health from social determinant factors they have limited tools for addressing these causal factors in their patient’s lives. Systemic improvements to a population’s social ecology are considerable challenges from within the “envelope” of a healthcare system. The service design challenge I propose and aim to answer is that of, can we better intervene outside of and around the envelope of the healthcare system? In mental health and primary care contexts, we find that systemic factors and social determinants (such as environment, housing, social lifestyle, food accessibility) account for a significant proportion of presented conditions that are treated as mental illness. The primary care and mental health systems are …