Design Dialogues is a publication of Peter Jones, managing partner of Redesign Network.

I live and work in Toronto, as an associate professor at OCAD University, in the MDes Strategic Foresight and Innovation and the Design for Health programs. I connect advanced studies to practice, with an aim to integrate services and systemic design for organizations and studies in:

Through my teaching and research at OCADU and the synergy of practice networks, I demonstrated the potential of systemic design of social systems.  I have had the amazing privilege granted to co-found and steward numerous organizations, programs and practice communities, including:

Redesign Network was founded in 2001, an innovation research design firm with a network of associates in the US and Toronto.  Redesign specializes in systemic design for complex services, with a sector focus on professional practice and electronic publishing, including clinical informatics, medical and higher education, and other complex work systems.  Redesign, and its US-partner Dialogic Design International, convened SDD and other meta-planning engagements for long-horizon foresight planning, and innovation research for new governance and organizational transformation.

Design Journeys through Complex Systems, co-authored with Kristel Van Ael and published by BIS in May 2022. Following extensive healthcare design researcher, Design for Care  was published in 2013. I develop and promote effective practices for designing better service experiences in healthcare.  Design for Care seeks to establish roles for information, service, and system designers as critical team members in the health professions, as necessary as other traditional roles in the healthcare system.

My Union Institute doctorate (2000) examined the relationship of organizational values embedded in innovation processes to the maintenance of power and decision control. This work inspired continuing research into the organizational dynamics of innovation, collaborative information practices, and how people think with and use information in cognitive work. My current management research involves changing organizational practices to enable reflective renewal to improve innovation and facilitate transformation.

My lifelong professional and social interests are to humanize systems and institutions, enabling harmonious futures co-created through collective wisdom. You can read more on my Publications page.

LinkedIn: linkedin.com/in/peterhjones
Twitter:     @redesign