Healthcare Innovation Contest launched by DiabetesMine!

Peter Jones Wu Wei

We previewed this opportunity a month ago, but now its live.  Design for Care community member and DiabetesMine founder Amy Tenderich founded and leads this contest. I am a judge on the review panel for entries, and I promise to be impartial if your proposal comes our way. There are 3 prizes of $7000 each, an extraordinary award. Winners will also get help from IDEO (and others) to design and produce their concept. You have two months to conceive and prepare an audacious, health-changing service or device for people with diabetes or clinicians. The details are in the linked press release 2010 Contest press release – FINAL. DiabetesMine™, a leading informational and community web site for people with diabetes, today announced kickoff of the 2010 DiabetesMine Design Challenge, a competition designed to foster innovation in diabetes design and encourage creative new tools that will improve life with diabetes. This annual web-based competition is hosted at diabetesmine.com/designcontest, and is underwritten by the California HealthCare Foundation (CHCF), an independent philanthropy committed to improving the way health care is delivered and financed in …

How do people REALLY make healthcare decisions?

Peter Jones Sensemaking, Wu Wei

Thomas Goetz in Wired Magazine highlights Alexandra Carmichael and her decision tree for health decisions, along with 2 other scenarios. Alexandra is the founder of the CureTogether open source health research community. CureTogether is an innovative service that facilitates finding effective ways to address health concerns by active participation by people living with certain conditions, especially those resistant to conventional treatment regimes, such as chronic pain.  (She is also an active and inspiring member in the Design for Care community, which is why I noticed and had affinity for her scenario). Goetz’s article on decision trees (methods of structured decision analysis) suggests that they are an effective tool making better everyday health decisions. The reasoning is essentially based on the assumption that better health is a matter of inputs and outputs, which can be mapped and judged to determine a preferred course of action. Better inputs – food, exercise, lifestyle decisions – lead to better outputs, which are improved health measures and a healthier experience of life. Wired online even provides a decision tree mapping tool you can try. Alexandra’s …

Collaborative Sensemaking & the Irreducible Burdens of Healthcare Information

Peter Jones Wu Wei

Are EHRs (Electronic Health Records) Error Inducing Machines? Thanks to Brady Anderson on the Design for Care community site who alerted us to Dr. Christine Sinsky’s “eNirvana – Are we There Yet?” I believe we are “not yet there.”  As long as the Medicare specification known as “meaningful use “criteria ignores design, usability, and the propensity for foreseeable error, we are not even close. The key quote from Sinsky illustrates the problem from the point of care and clinical use: While Google Desktop Gadgets make access to information as unfettered as possible, HIT systems often sequester individual tidbits of information at the ends of nonintuitive labyrinths, with needless hurdles along the way. Clinicians need clear access to priority information, not an obstacle course. As an EHR user, I have to keep a thought in mind until, five clicks and two screens later, I can find related information. Then, I have to park all of this developing thought for four more clicks, three screens and a slow download until I get to the screen where I can take action. Repeat this …

Dialogue is collectively making sense of things.

Peter Jones Dialogic Design, Wu Wei

Design with Dialogue, our Toronto community of practice, is moving into its 20th month of regular sessions at OCAD’s Strategic Innovation Lab. Our new website shows current and upcoming events, and we’ll update the archives from the old site soon enough. We are making new connections between dialogic group communication, design problem solving, facilitated consultation, and sensemaking. Dialogue & Collective Sensemaking View more presentations from Peter Jones. Recent posts have perhaps tipped any reader to what I believe to be pressing concerns. While I have opinions and ideas about open innovation, the viability of the iPad in healthcare and educations, creating new ecosystems for local innovation, the marriage of systems thinking with design practices, and so forth, I’m not sure I’m contributing to solutions discussing what’s popular. I’m more interested in how committed collectives of people – as in organizations and mixed stakeholder groups – might find breakthroughs in problem understanding and collective action. The practices of sensemaking (Dervin, Klein, Weick) are called for to manage these complex situations, but do we know how to make sense together? Technologies of …