Experience research: Making Sense of Sensemakers?

Consider design research – is it a discipline or no? Consider design researchers – researchers or are we really design consultants? A discipline has a body of knowledge, and a clear way of contributing to literature so that we know what we know.  A real discipline has a theoretical base, and ways of using that . . . → Read More: Experience research: Making Sense of Sensemakers?

Making Sense of Sensemaking

Dr. Brenda Dervin presented a lecture and workshop at University of Toronto’s KMDI, kicking off the Making Sense Of series led by professor Peter Pennefather, KMDI outreach director. Peter and I hosted Brenda as befitting this first session in a series of workshops on “how we make sense” in several different domains. What’s new is . . . → Read More: Making Sense of Sensemaking

What is our “Standard of Care” for Design?

Designers and people in the caring professions may have different and valid ways to think about caring and systems. On the Wenovski design community a wide-ranging discussion involves the question of designing “systems that care.” I take a position that we can care for systems practices, but systems will not perform as caring agents. (We . . . → Read More: What is our “Standard of Care” for Design?

Designing for Circles of Care

Posted from Designing for Care blog on the Rosenfeld site.

Designing for Care introduces the framing, if not the framework yet, of integrating design practices within healthcare as a legitimate practice of care. We are already both direct and complementary healthcare professionals. We care and provide care, both personally and professionally.

There are many notions . . . → Read More: Designing for Circles of Care