Does Health 2.0 = Patient-Centered Service?

The 2.0 technology trends of new media, enhanced web applications, data-driven apps, and social media have advanced the sophistication and interaction of applications in most consumer domains.  And co-occurring with this trend, the last three years have been filled with pronouncements of revolutionary changes in healthcare and personal health management envisioned by democratizing health information . . . → Read More: Does Health 2.0 = Patient-Centered Service?

Designing for Care

Reposted from the Rosenfeld book site / author blog.

I am inviting experienced designers (and professionals and administrators) to review and advise the course of a new book, Design for Care. Interested and interesting people can register on the book’s community site at

Healthcare is a sector of complex interconnected systems. If we act . . . → Read More: Designing for Care

Opportunity Overload

Information overload has been with us since the dawn of electronic media. According to McLuhan’s theories (and Robert Logan’s recent enhancements to media theory), when we humans overextend a communications channel, we create a new one.  We create one commensurate with the increased volume and complexity of content that our culture generates. When we overwhelmed . . . → Read More: Opportunity Overload

Valuing tech vs. valuing learning

When will the computer finally recede into the ubiquitous background as promised by Don Norman a decade ago? Instead, educational reform is grasping at technology as the innovation, bringing technology front and center, as you have pointed out here. But how do we expect students even younger than yours Sam, such as inner city high . . . → Read More: Valuing tech vs. valuing learning