We Tried To Warn You

The organizational architecture of failure

In Boxes  and Arrows, March 19

There are many kinds of failure in large, complex organizations – breakdowns occur at every level of interaction, from interpersonal communication to enterprise finance. Some of these failures are everyday and even helpful, allowing us to safely and iteratively learn and improve communications and . . . → Read More: We Tried To Warn You

Who’s Your City? (Toronto!) Who’s your Company?

Richard Florida’s latest dive off the springboard of the Creative Class shows up in geography – where you choose to live determines your destiny. In the Globe and Mail, Florida himself reviews the premises and thesis of the book Who’s your City?

Where we choose to live, argues the director of the University of . . . → Read More: Who’s Your City? (Toronto!) Who’s your Company?

Socializing Business Decisions

What are the most effective ways to coordinate organizational transformation? Theories and experiences differ widely. Nearly all schools of strategic transformation assume a top-down decisionmaking style that wreaks “transformation” like a plague of new process changes across the organization. When the dust settles, it’s often the case that it was just another re-org, and now . . . → Read More: Socializing Business Decisions

Socializing Knowledge Practices

Yes, this was really about Innovation at first. But like authors that avoid the use of the verb “to be,” I am attempting to write about systematic product and systems design without using the “I” word. I’d like to write about creating a “Culture of Innovation,” but I agree with Peter Merholz and others who . . . → Read More: Socializing Knowledge Practices