Design Dialogues » Knowledge strategy

OFF + ON

Designdialogues — Fri, 05 Sep 2008 18:18:55 +0000

UK’s Trendwatching gives us OFF=ON. Everything offline takes on characteristics of the online (esp Web 2.0) world. Indeed this is a trend many of us have pushed with clients overly investing their brands in one medium/world or the other, but not both effectively. The primary vector in their article is mapping online features, design, and . . . → Read More: OFF + ON

Designing design in non-design organizations

Designdialogues — Tue, 03 Jun 2008 15:20:55 +0000

Should designers embed with their clients?

Designers have tied themselves closely to their clients since the early days of the Vatican. In design consulting, you must understand your clients’ business to advise effectively. So we have to work closely with clients to understand their users/customers.

We’ve done this since 2001 as a boutique research/design consulting . . . → Read More: Designing design in non-design organizations

Failure is a Matter of Timing

Designdialogues — Fri, 04 Apr 2008 21:18:33 +0000

On Boxes and Arrows, Part II of We Tried to Warn You! is now up, with several great comments that are worth the visit. Boxes and Arrows is a truly beautiful and readable online publication, one that I recommend as an example of how to do things right. One of the core points in Part . . . → Read More: Failure is a Matter of Timing

Socializing Business Decisions

Designdialogues — Mon, 07 Jan 2008 01:16:36 +0000

What are the most effective ways to coordinate organizational transformation? Theories and experiences differ widely. Nearly all schools of strategic transformation assume a top-down decisionmaking style that wreaks “transformation” like a plague of new process changes across the organization. When the dust settles, it’s often the case that it was just another re-org, and now . . . → Read More: Socializing Business Decisions

Socializing Knowledge Practices

Designdialogues — Mon, 17 Dec 2007 20:55:26 +0000

Yes, this was really about Innovation at first. But like authors that avoid the use of the verb “to be,” I am attempting to write about systematic product and systems design without using the “I” word. I’d like to write about creating a “Culture of Innovation,” but I agree with Peter Merholz and others who . . . → Read More: Socializing Knowledge Practices