UK’s Trendwatching gives us OFF=ON. Everything offline takes on characteristics of the online (esp Web 2.0) world. Indeed this is a trend many of us have pushed with clients overly investing their brands in one medium/world or the other, but not both effectively. The primary vector in their article is mapping online features, design, and interaction . . . → Read More: OFF + ON
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Should designers embed with their clients? Designers have tied themselves closely to their clients since the early days of the Vatican. In design consulting, you must understand your clients’ business to advise effectively. So we have to work closely with clients to understand their users/customers. We’ve done this since 2001 as a boutique research/design consulting firm, and have . . . → Read More: Designing design in non-design organizations On Boxes and Arrows, Part II of We Tried to Warn You! is now up, with several great comments that are worth the visit. Boxes and Arrows is a truly beautiful and readable online publication, one that I recommend as an example of how to do things right. One of the core points in Part . . . → Read More: Failure is a Matter of Timing What are the most effective ways to coordinate organizational transformation? Theories and experiences differ widely. Nearly all schools of strategic transformation assume a top-down decisionmaking style that wreaks “transformation” like a plague of new process changes across the organization. When the dust settles, it’s often the case that it was just another re-org, and now the . . . → Read More: Socializing Business Decisions Yes, this was really about Innovation at first. But like authors that avoid the use of the verb “to be,” I am attempting to write about systematic product and systems design without using the “I” word. I’d like to write about creating a “Culture of Innovation,” but I agree with Peter Merholz and others . . . → Read More: Socializing Knowledge Practices |
Blogs have evolved into several popular forms - mine is an old-school online publication of written works in progress. While the topics range widely, they reveal my interest in understanding the emerging social meaning of technology in use, finding better ways of designing for knowledge and organizational practices, and progressive interpretations of systemic innovation. The title is meaningful - I see design processes as dialogic. Not just iterative, but design as languaging, both verbal & visual. We co-create & co-interpret in shared languages. A dialogic orientation requires we discover and appreciate the perspectives of all participants in a socio-technical system. Dialogue is performative designing - it requires both discipline and improvisation, to enable emergence of new meaning in human systems. We hold these dialogues every 2nd Wednesday in Toronto: Realize that dialogue has occurred when speaking leads to a new state of mutual understanding, and right action arises. This is also the purpose of designing. |
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