Does Health 2.0 = Patient-Centered Service?

The 2.0 technology trends of new media, enhanced web applications, data-driven apps, and social media have advanced the sophistication and interaction of applications in most consumer domains.  And co-occurring with this trend, the last three years have been filled with pronouncements of revolutionary changes in healthcare and personal health management envisioned by democratizing health information . . . → Read More: Does Health 2.0 = Patient-Centered Service?

First Person Design for Healthcare Innovation

As I’ve continued to develop material for the Design for Care project, I’m struck by the difference between design for practice and design for individual health-seeking. In designing for practice, ethnographic research and work domain analysis enable us to understand the range of activities and scope of work performed in professional work.  A rigorous analysis . . . → Read More: First Person Design for Healthcare Innovation