Dr. Brenda Dervin presented a lecture and workshop at University of Toronto’s KMDI, kicking off the Making Sense Of series led by professor Peter Pennefather, KMDI outreach director. Peter and I hosted Brenda as befitting this first session in a series of workshops on “how we make sense” in several different domains. What’s new is the . . . → Read More: Making Sense of Sensemaking
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Sense-making in Collaborative Practice: Can Media Design Support Sensemaking in This conversational workshop is designed as a “dialogue” between a panel of 5 question-askers The framing for the conversation has been developed by the panelists. Through a series of Are EHRs (Electronic Health Records) Error Inducing Machines? Thanks to Brady Anderson on the Design for Care community site who alerted us to Dr. Christine Sinsky’s “eNirvana – Are we There Yet?” I believe we are “not yet there.” As long as the Medicare specification known as “meaningful use “criteria ignores design, usability, and . . . → Read More: Collaborative Sensemaking & the Irreducible Burdens of Healthcare Information Design with Dialogue, our Toronto community of practice, is moving into its 20th month of regular sessions at OCAD’s Strategic Innovation Lab. Our new website shows current and upcoming events, and we’ll update the archives from the old site soon enough. We are making new connections between dialogic group communication, design problem solving, facilitated consultation, and sensemaking. Dialogue . . . → Read More: Dialogue is collectively making sense of things. In Dayton, Toronto, and everywhere I’m seeing increased passion for people creating opportunities for community dialogue to enable people facing local concerns in common to exchange and cooperate. In most cases, we see the co-emergence of the need to facilitate occasions for real face-to-face dialogues and to sustain efforts and action by online social networking. Both . . . → Read More: Opening Space for Community Dialogue |
Blogs have evolved into several popular forms - mine is an old-school online publication of written works in progress. While the topics range widely, they reveal my interest in understanding the emerging social meaning of technology in use, finding better ways of designing for knowledge and organizational practices, and progressive interpretations of systemic innovation. The title is meaningful - I see design processes as dialogic. Not just iterative, but design as languaging, both verbal & visual. We co-create & co-interpret in shared languages. A dialogic orientation requires we discover and appreciate the perspectives of all participants in a socio-technical system. Dialogue is performative designing - it requires both discipline and improvisation, to enable emergence of new meaning in human systems. We hold these dialogues every 2nd Wednesday in Toronto: Realize that dialogue has occurred when speaking leads to a new state of mutual understanding, and right action arises. This is also the purpose of designing. |
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