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[110] in the Methods You Don’t Use Yet series Expert Roundtable Review Problem: For a product or service inquiry, we often see the need to rapidly gather highly relevant feedback and informed opinions on a new concept. A similar problem is noted when a project team is identifying the opportunities for innovation and must conduct a rapid but . . . → Read More: Hybrid Design Research Method: Roundtable Review I’m holding a physical copy of most the inspiring, wonderfully visual and tactile business book ever written and produced. Because this self-published book was designed, not so much edited, the end result is both visual spectacular and readily understandable. Business Model Generation, by Alex Osterwalder and Yves Pigneur, and designed by Toronto’s own Alan Smith (of The . . . → Read More: The exquisite artfulness of new business design In the latest HBS Working Knowledge, Rosabeth Moss Kanter makes the case in SuperCorp: Values as Guidance System that an organization’s strategy is best steered by establishing a clear and committed foundation of values. Organizational commitments to a way of being, not the meaningless kind that sit flat on the wall plaques in most of corporate . . . → Read More: Guided by Values After attending a game-changing event, how do you share the experience so that a casual reader understands the impact? That, perhaps, there is a game being changed and that some projects we believed important before the event may appear less consequential after the event. The 2009 Global Forum, Business as an Agent for World Benefit at Case . . . → Read More: Design + Business as Agents of World Benefit This year’s Global Forum at Case Western, Business as Agent of World Benefit, brings a stellar A-list of presenters and world-class problems together for 3 days of workshops, discussions, and Appreciative Inquiry dialogues. With keynotes and discussions from everyone from Bill McDonough to Janine Benryus, and bringing U Toronto’s Roger Martin together with Case’s Cooperrider and . . . → Read More: Business as Agent of World Benefit |
Blogs have evolved into several popular forms - mine is an old-school online publication of written works in progress. While the topics range widely, they reveal my interest in understanding the emerging social meaning of technology in use, finding better ways of designing for knowledge and organizational practices, and progressive interpretations of systemic innovation. The title is meaningful - I see design processes as dialogic. Not just iterative, but design as languaging, both verbal & visual. We co-create & co-interpret in shared languages. A dialogic orientation requires we discover and appreciate the perspectives of all participants in a socio-technical system. Dialogue is performative designing - it requires both discipline and improvisation, to enable emergence of new meaning in human systems. We hold these dialogues every 2nd Wednesday in Toronto: Realize that dialogue has occurred when speaking leads to a new state of mutual understanding, and right action arises. This is also the purpose of designing. |
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