Jones, P., Robinson, J., Yip, A., Oikonen, K. Starkman, A. (2014). Human-centred mental wellness: Discovering touchpoints before a service encounter. Touchpoint: The Journal of Service Design, 6 (2), 58-61.
Jones, P. (2014). Systemic design principles for complex social systems. In G. Metcalf (ed.), Social Systems and Design, Volume 1 of the Translational Systems Science Series, pp 91-128. Springer Japan.
Weigand, K., Flanagan, TR, Dye, KMC, and Jones, P. (2014). Collaborative foresight: Complementing long-horizon strategic planning. Technological Forecasting & Social Change, 85, 134–152.
Jones, P. (2013). Design research for human-centred healthcare. Relating Systems Thinking to Design Symposium, Oslo. Oslo School of Architecture and Design, October 9-11, 2013.
Van Patter, GK & Jones, P. (2013). Understanding Design 1,2,3,4: The rise of visual sensemaking. In T. Poldma (ed.), Meanings of Designed Spaces. New York: Fairchild Books, pp. 331-342.
Jones, Cronin, Karavite, Koppel, Dalrymple, Zheng, Rogers, Schumacher (2011). Designing for whole systems and services in healthcare. CHI ’11 Extended Abstracts on Human Factors in Computing Systems, 2011.
Schleicher, D, Jones, PH, & Kachur, O. (2010). Bodystorming as embodied designing. interactions, XVII.6, Nov-Dec, 2010.
Weigand, K, Jones, PH, & Flanagan, TR. (2010). Collaborative discovery of the structure of concerns: Understanding and navigating complex problem systems. Proceedings of ISSS 2010, Waterloo, ON, July 20, 2010.
Jones, PH. (2010). Why do senior clinicians ignore CDSS? A case for clinical sensemaking. Advances in Healthcare Informatics Conference, AHIC 2010, Waterloo, ON. April, 2010.
Jones, PH. (2009). Learning the lessons of systems thinking: Exploring the gap between Thinking and Leadership. In Integral Leadership Review, IX (4), August 2009.
Jones, PH. (2008). Socialization of practice in a process world: Toward participatory organizations. In Proceedings of Participatory Design Conference 2008, Indiana University, Oct 1-4 2008.
Pennefather, P. and Jones, P.H. Interpretive collaborative review: enabling multi-perspectival dialogues to generate collaborative assignments of relevance to information resources in a dedicated problem domain. In Proceedings of the 12th International Conference on Electronic Publishing held in Toronto, Canada, 25-27 June 2008.
Jones, PH. (2008). Socializing a knowledge strategy. In E. Abou-Zeid (Ed.) Knowledge Management and Business Strategies: Theoretical Frameworks and Empirical Research. Hershey, PA: IGI Global.
Jones, PH, Christakis, AN., & Flanagan, TR. (2007). Dialogic design for the intelligent enterprise: Collaborative strategy, process, and action. In Proceedings of INCOSE 2007, San Diego, June 25-29.
Jones, PH. (2005). Information practices and cognitive artifacts in scientific research. Cognition, Technology, and Work, 7, 88-100.
Jones, PH, Chisalita, C. & van der Veer, GC. (2005). Special Issue on Collaboration in Context: Cognitive and Organizational Artefacts. Cognition, Technology, and Work, 7, 70-75.
Jones, PH and Nemeth, CP. (2005). Cognitive artifacts in complex work. Lecture Notes in Computer Science, LNAI 3345, 152-183.
Jones, PH. (2002). When successful products prevent strategic innovation. Design Management Journal, 13 (2), 30.
Jones, PH. (2002). Embedded values in process and practice: Interactions between disciplinary practice and formal innovation processes. Design Management Journal, Academic Review, 2, 20-36.
Jones, PH. (2000). Values conflicts in formal process for managing innovation: Organizational obstacles and affordances for practice. PDC 2000, Proceedings of the Participatory Design Conference, 291-295. New York, November 28 – Dec. 1, 2000.