How do people REALLY make healthcare decisions?

Thomas Goetz in Wired Magazine highlights Alexandra Carmichael and her decision tree for health decisions, along with 2 other scenarios. Alexandra is the founder of the CureTogether open source health research community. CureTogether is an innovative service that facilitates finding effective ways to address health concerns by active participation by people living with certain conditions, . . . → Read More: How do people REALLY make healthcare decisions?

Collaborative Sensemaking & the Irreducible Burdens of Healthcare Information

Are EHRs (Electronic Health Records) Error Inducing Machines?

Thanks to Brady Anderson on the Design for Care community site who alerted us to Dr. Christine Sinsky’s “eNirvana – Are we There Yet?”

I believe we are “not yet there.”  As long as the Medicare specification known as “meaningful use “criteria ignores design, usability, and the . . . → Read More: Collaborative Sensemaking & the Irreducible Burdens of Healthcare Information

Dialogue is collectively making sense of things.

Design with Dialogue, our Toronto community of practice, is moving into its 20th month of regular sessions at OCAD’s Strategic Innovation Lab. Our new website shows current and upcoming events, and we’ll update the archives from the old site soon enough.

We are making new connections between dialogic group communication, design problem solving, facilitated consultation, . . . → Read More: Dialogue is collectively making sense of things.

Convivial Design for the American Breakdown

Part II.   Human-Scale Tools for Change

While many authors recently warned of the consequences of an ideology of unfettered growth, including Ronald Wright, Jared Diamond, George Monbiot, and Thomas Homer-Dixon), philosopher/priest Ivan Illich warned us 40 years ago.  He foresaw a collapse of the post-industrial economy, which did not happen then. Illich proposed that autonomous, . . . → Read More: Convivial Design for the American Breakdown

Who will we be when Design grows up?

The new year often finds blogs and commentators concerned with the memes and themes of the oncoming era hurtling toward us. Participating as I do in the more “abstract” design communities (e.g., experience, anthro, service design, strategic innovation, interaction, information architecture) I observe a lot of unproductive self-definition.  This takes the form of pronouncements about . . . → Read More: Who will we be when Design grows up?