First Person Design for Healthcare Innovation

As I’ve continued to develop material for the Design for Care project, I’m struck by the difference between design for practice and design for individual health-seeking. In designing for practice, ethnographic research and work domain analysis enable us to understand the range of activities and scope of work performed in professional work.  A rigorous analysis of . . . → Read More: First Person Design for Healthcare Innovation

Hybrid Design Research Method: Roundtable Review

[110] in the Methods You Don’t Use Yet series

Expert Roundtable Review

Problem:  For a product or service inquiry, we often see the need to rapidly gather highly relevant feedback and informed opinions on a new concept. A similar problem is noted when a project team is identifying the opportunities for innovation and must conduct a rapid but . . . → Read More: Hybrid Design Research Method: Roundtable Review

Experience research: Making Sense of Sensemakers?

Consider design research – is it a discipline or no? Consider design researchers – researchers or are we really design consultants? A discipline has a body of knowledge, and a clear way of contributing to literature so that we know what we know.  A real discipline has a theoretical base, and ways of using that . . . → Read More: Experience research: Making Sense of Sensemakers?

Making Sense of Sensemaking

Dr. Brenda Dervin presented a lecture and workshop at University of Toronto’s KMDI, kicking off the Making Sense Of series led by professor Peter Pennefather, KMDI outreach director. Peter and I hosted Brenda as befitting this first session in a series of workshops on “how we make sense” in several different domains. What’s new is the . . . → Read More: Making Sense of Sensemaking

Making Sense of Sensemaking with Dr. Brenda Dervin

Sense-making in Collaborative Practice: Can Media Design Support Sensemaking in
Professional Practice Collaboration and Decision Making?

This conversational workshop is designed as a “dialogue” between a panel of 5 question-askers
and Dr. Brenda Dervin.

The framing for the conversation has been developed by the panelists. Through a series of
questions and answers, Dr. Dervin will attempt to build a bridge between . . . → Read More: Making Sense of Sensemaking with Dr. Brenda Dervin