Thank You for Sharing

Michael Brenner proposes Shut Up Wednesdays, and I like this idea. We all talk too much these days. With two huge cohorts of talkers (Boomers + Millenials), “social everything,” and the general anxiety to look good when all is crashing down around us, I find myself overwhelmed by trivial chat.

Here’s the key blurb on . . . → Read More: Thank You for Sharing

First Person Design for Healthcare Innovation

As I’ve continued to develop material for the Design for Care project, I’m struck by the difference between design for practice and design for individual health-seeking. In designing for practice, ethnographic research and work domain analysis enable us to understand the range of activities and scope of work performed in professional work.  A rigorous analysis . . . → Read More: First Person Design for Healthcare Innovation

Hybrid Design Research Method: Roundtable Review

[110] in the Methods You Don’t Use Yet series

Expert Roundtable Review

Problem:  For a product or service inquiry, we often see the need to rapidly gather highly relevant feedback and informed opinions on a new concept. A similar problem is noted when a project team is identifying the opportunities for innovation and must conduct . . . → Read More: Hybrid Design Research Method: Roundtable Review

Experience research: Making Sense of Sensemakers?

Consider design research – is it a discipline or no? Consider design researchers – researchers or are we really design consultants? A discipline has a body of knowledge, and a clear way of contributing to literature so that we know what we know.  A real discipline has a theoretical base, and ways of using that . . . → Read More: Experience research: Making Sense of Sensemakers?

Making Sense of Sensemaking

Dr. Brenda Dervin presented a lecture and workshop at University of Toronto’s KMDI, kicking off the Making Sense Of series led by professor Peter Pennefather, KMDI outreach director. Peter and I hosted Brenda as befitting this first session in a series of workshops on “how we make sense” in several different domains. What’s new is . . . → Read More: Making Sense of Sensemaking