As I’ve continued to develop material for the Design for Care project, I’m struck by the difference between design for practice and design for individual health-seeking. In designing for practice, ethnographic research and work domain analysis enable us to understand the range of activities and scope of work performed in professional work. A rigorous analysis of . . . → Read More: First Person Design for Healthcare Innovation
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[110] in the Methods You Don’t Use Yet series Expert Roundtable Review Problem: For a product or service inquiry, we often see the need to rapidly gather highly relevant feedback and informed opinions on a new concept. A similar problem is noted when a project team is identifying the opportunities for innovation and must conduct a rapid but . . . → Read More: Hybrid Design Research Method: Roundtable Review Consider design research – is it a discipline or no? Consider design researchers – researchers or are we really design consultants? A discipline has a body of knowledge, and a clear way of contributing to literature so that we know what we know. A real discipline has a theoretical base, and ways of using that . . . → Read More: Experience research: Making Sense of Sensemakers? Dr. Brenda Dervin presented a lecture and workshop at University of Toronto’s KMDI, kicking off the Making Sense Of series led by professor Peter Pennefather, KMDI outreach director. Peter and I hosted Brenda as befitting this first session in a series of workshops on “how we make sense” in several different domains. What’s new is the . . . → Read More: Making Sense of Sensemaking Sense-making in Collaborative Practice: Can Media Design Support Sensemaking in This conversational workshop is designed as a “dialogue” between a panel of 5 question-askers The framing for the conversation has been developed by the panelists. Through a series of |
Blogs have evolved into several popular forms - mine is an old-school online publication of written works in progress. While the topics range widely, they reveal my interest in understanding the emerging social meaning of technology in use, finding better ways of designing for knowledge and organizational practices, and progressive interpretations of systemic innovation. The title is meaningful - I see design processes as dialogic. Not just iterative, but design as languaging, both verbal & visual. We co-create & co-interpret in shared languages. A dialogic orientation requires we discover and appreciate the perspectives of all participants in a socio-technical system. Dialogue is performative designing - it requires both discipline and improvisation, to enable emergence of new meaning in human systems. We hold these dialogues every 2nd Wednesday in Toronto: Realize that dialogue has occurred when speaking leads to a new state of mutual understanding, and right action arises. This is also the purpose of designing. |
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