Technology Will Not Save Healthcare

The near term (Horizon 2) promises exciting and provocative proposals for the envisioned role of emerging technology in health services. Personalized medication. Concierge medical advising for the masses. And iPads (or whatever they become) for everyone.

In Dr. Eric Topol’s The Creative Destruction of Medicine there are fantastic ideas for the possibilities of technology and . . . → Read More: Technology Will Not Save Healthcare

Design for Health Journeys: Rethinking the Many Points of Care

How can design facilitate better encounters and outcomes for those navigating healthcare systems?

An Explorations event at Strategic Innovation Lab

Monday, April 30, 2012 – 5:00pm – 7:00pm

Healthcare systems are institutional and slow to change, yet people are adaptive and respond to culture and technologies. By observing how people seek health betterment and navigate . . . → Read More: Design for Health Journeys: Rethinking the Many Points of Care

Scholarly Publishing – Where is the Value Realized?

Now that Elsevier has withdrawn its support for the Research Works Act, it will be interesting to see if the academic boycott goes “full Occupy” on Elsevier (and other publishers) or recognizes that its been listened to with respect. Its a complicated and emerging relationship. Thinking about scholarly publishing as a service system, the authors . . . → Read More: Scholarly Publishing – Where is the Value Realized?

Systemic Design for Health Services Innovation

Systemic Design for Health Services Innovation

Presentation at Frontier of Service Systems Science 2012, Tokyo Institute of Technology, February 23, 2012 Healthcare as an industry faces multiple crises that require systemic solutions, not piecemeal fixes. Systemic design is not “innovation” in the popular sense of creating new IT systems or services.  Systemic design addresses root . . . → Read More: Systemic Design for Health Services Innovation