If disruption is too slow to notice, is it still innovation?

Slownovation in Healthcare?

Atul Gawande travels back in time through the lens of the history to uncover biases in sociotechnical practices and finds an archetypal problem: Fixation on technology, while ignoring the simple field fix.  He compares two medical practice innovations from over 150 years ago, in the recent New Yorker article Slow Ideas. The . . . → Read More: If disruption is too slow to notice, is it still innovation?

Design for Care | Opening Book Day

As promised, my book Design for Care is in print and available at Rosenfeld Media and Amazon, with some of the early testimonials. So many engaged designers and healthcare innovators have contributed to the book, so on its launch I’m becoming aware of the relationships and communities standing behind me as the book and their . . . → Read More: Design for Care | Opening Book Day

Design for Care – Clinical Design Competencies for Care Organizations

Design for Care: Future of Healthcare Service Innovation

Friday I present a new discussion of my upcoming Rosenfeld Media book Design for Care on the Healthcare Innovation by Design Pioneers webinar series, sponsored by Dr. Sam Basta. The focus of the webinar is service design in healthcare as a practice of empathic care, and the . . . → Read More: Design for Care – Clinical Design Competencies for Care Organizations

Reframing innovation value – From products to service strategies

Shifting (Successfully) to a Knowledge-based Economy

The fundamental basis of the knowledge-based economy has shifted from manufacturing (product-based) economies to production based on services and service management. The advanced economies of the US, Europe and Japan have already shifted largely to service provision. As this period has overlapped with the offloading of mass manufacturing to . . . → Read More: Reframing innovation value – From products to service strategies