Relating Systems Thinking & Design 3

RSD3 2014 Symposium

Following the successful Relating Systems Thinking & Design (RSD2 symposium) last year, RSD3 seeks to engage a wider audience, maintaining the lightweight style of a small symposium where every participant can easily meet. Registration is open for RSD3 – taking place again at the Oslo School of Architecture and Design, October 15-17.

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Managing Healthcare Innovation as a Design Process

Based on a talk for the Southern Ohio branch of the Project Management Institute (Healthcare group). Many thanks to PMI for their sponsorship.

Healthcare innovation has been led by technology providers, almost entirely, over the period we consider relevant to “innovation” (1970’s – current). Innovation has been a supply-side approach, led by information technology (EMRs . . . → Read More: Managing Healthcare Innovation as a Design Process

Healthcare Service Design: Co-creating better healthcare experiences

As Design for Care launched in early June, O’Reilly Media kindly coordinated the second webcast on healthcare service design as an integrated practice of empathic design, to a live audience of about 500.  The post-webcast video is now online and at your regular YouTube stations:

The webinar maps design practices and methods found effective . . . → Read More: Healthcare Service Design: Co-creating better healthcare experiences

If disruption is too slow to notice, is it still innovation?

Slownovation in Healthcare?

Atul Gawande travels back in time through the lens of the history to uncover biases in sociotechnical practices and finds an archetypal problem: Fixation on technology, while ignoring the simple field fix.  He compares two medical practice innovations from over 150 years ago, in the recent New Yorker article Slow Ideas. The . . . → Read More: If disruption is too slow to notice, is it still innovation?