Synthesis Maps from CanIMPACT | Mapping the clinical cancer system

The CanIMPACT project (Canadian Team to Improve Community-Based Cancer Care Along the Continuum) is a multidisciplinary pan-Canadian program studying how to improve cancer care to patients in the primary care setting. Funded by the Canadian Institutes of Health Research for 5 years (2013–2018, Grant no. 128272) the project was led by Dr. Eva Grunfeld, Director . . . → Read More: Synthesis Maps from CanIMPACT | Mapping the clinical cancer system

Soft Service Design: Interventions in Complex Social Determinants

Design for Health (2017)

Design for Health – Published by Routledge May 2017,   Edited by Emmanuel Tsekleves and Rachel Cooper (Editorial overview of book and chapters)

Chapter 3:  Soft Service Design around the Envelope of Healthcare (Peter Jones)

Better alternatives to improving population health have been sought by healthcare policymakers and the front-line clinicians who see . . . → Read More: Soft Service Design: Interventions in Complex Social Determinants

Participation in Healthcare Systems: Patients aren’t Customers

My favorite healthcare blog KevinMD posts every so often with an eloquent heartfelt piece on the problem of patients as customers. In This is Why Patients Cannot be Customers Dr. Tanya Feke points out that:

A study in the British Journal of General Practice showed how patient satisfaction surveys can be skewed. More than 980,000 . . . → Read More: Participation in Healthcare Systems: Patients aren’t Customers

Announcing RSD5, Relating Systems Thinking to Design 5

RSD5  Systemic Design for Social Complexity

Relating Systems Thinking and Design 5 Symposium OCAD University      Toronto, Canada      October 13-15, 2016

The RSD series has advanced an agenda for exploring a strong integration between systems thinking and design to take on the most important challenges facing our planet today. RSD4 held in Banff, Canada September 2015 . . . → Read More: Announcing RSD5, Relating Systems Thinking to Design 5