What Jaron said …

Today’s New York Times places Jaron Lanier as a central voice contra-pundit to the extremes of discourse in the SOPA/PIPA copyright controversies. I’ve posted my thoughts directly in response to other articles. Jaron’s is one of the long-range views that actually comes from insight into multiple industries and the effects of poor decisions made a . . . → Read More: What Jaron said …

Path Dependency of Innovation Platforms

In Creation Myth,  Malcolm Gladwell’s New Yorker article, we get an in-depth telling of the original story of how Steve Jobs gained access to Xerox PARC’s Alto project and re-engineered the concept for a mass market. The article doesn’t discuss the Mac,  but instead the story of Xerox’s internal dynamics that led to major inventions . . . → Read More: Path Dependency of Innovation Platforms

Five Ways Design Firms Fail at Innovation

I know HBR is about the success story, so we are all awkward when it comes to writign about failure, the focus of the special online issue. I wrote a book about organizational and product failure, in 2008, and was told by designers even in that golden year of failures that “fail doesn’t sell.”  But . . . → Read More: Five Ways Design Firms Fail at Innovation

Healthcare Experience Design: 4.11.11

The first Healthcare Experience Design conference, a one-day symposium held in Boston April 11, sold out with nearly 300 participants across all sectors and industries.  The program selected leading speakers and designers in four tracks of presentations:

Patient-Centric Design Designing for Care: Provider Interfaces and Care Environments Facilitating Engagement New Models for Healthcare Delivery

Keynote . . . → Read More: Healthcare Experience Design: 4.11.11

Synergetics: Buckminster Fuller Revival

Southern Illinois University Carbondale recently held the Synergetics conference, a symposium revival of Buckminster Fuller’s work, faculty, and former students at his last major home institution. Invited speakers included former Design students and faculty Bill Lunderman (Colgate) and Larry Busch.

Invited speakers included me, Jennifer Rice (Fruitful Strategy),  and Steelcase’s Melissa DeSota.  Keynote was Thomas . . . → Read More: Synergetics: Buckminster Fuller Revival