What Counts as Evidence in Healthcare Service Design?

Evidence-Based Service Design

From Chapter5, Design for Care

Inpatients spend most of their time during hospital treatment and recovery in a bed, often in a shared room. It might be obvious to anyone who has even visited a hospital room that the experience of resting and waiting in this sterile, artificial environment could be greatly . . . → Read More: What Counts as Evidence in Healthcare Service Design?

Design for Health Journeys: Rethinking the Many Points of Care

How can design facilitate better encounters and outcomes for those navigating healthcare systems?

An Explorations event at Strategic Innovation Lab

Monday, April 30, 2012 – 5:00pm – 7:00pm

Healthcare systems are institutional and slow to change, yet people are adaptive and respond to culture and technologies. By observing how people seek health betterment and navigate . . . → Read More: Design for Health Journeys: Rethinking the Many Points of Care