I know HBR is about the success story, so we are all awkward when it comes to writign about failure, the focus of the special online issue. I wrote a book about organizational and product failure, in 2008, and was told by designers even in that golden year of failures that “fail doesn’t sell.” But . . . → Read More: Five Ways Design Firms Fail at Innovation
We’re at CHI 2011 Vancouver, Tuesday May 10 for this Special Interest Group. Please join us if you’re at CHI!
This CHI 2011 SIG provides a workshop for collective problem finding and community identification. The goal is to initiate a working group to coordinate systemic design research issues across practitioner communities. This SIG addresses . . . → Read More: Designing for Whole Systems & Services in Healthcare
 in the Methods You Don’t Use Yet series
Expert Roundtable Review
Problem: For a product or service inquiry, we often see the need to rapidly gather highly relevant feedback and informed opinions on a new concept. A similar problem is noted when a project team is identifying the opportunities for innovation and must conduct . . . → Read More: Hybrid Design Research Method: Roundtable Review
Consider design research – is it a discipline or no? Consider design researchers – researchers or are we really design consultants? A discipline has a body of knowledge, and a clear way of contributing to literature so that we know what we know. A real discipline has a theoretical base, and ways of using that . . . → Read More: Experience research: Making Sense of Sensemakers?