By Designdialogues, on October 30th, 2011% I’m completing the final sections of the manuscript for the two-year project researching and writing the Rosenfeld Media book Design for Care. A central theme weaving together the 8 chapters is systemic design, the adoption of a whole system (social cybernetic) approach to the complex design situations in healthcare. Variations in this thinking range from . . . → Read More: The Unintended Consequences of Uncaring Automation
By Designdialogues, on February 16th, 2011% (This piece is concurrently posted at the first Healthcare Experience Design conference site, where I’ll be speaking April 11.)
Patients are not users, and people are not (yet) patients until under a doctor’s care. Where does the user experience of health actually live?
Healthcare is systemic at every level of observation, and traditional user-centered design . . . → Read More: Designing Leadership: The Voice of “Experience” in Healthcare
By Designdialogues, on February 4th, 2011% Architecture, interior design and clinical devices have adopted evidence-based design (EBD) and these fields actively contribute to its development through major projects, journal articles, and conferences. Evidence based design is a rigorous design equivalent to the careful application of scholarly evidence in informing care decisions. It is a healthcare term of art and has meaning . . . → Read More: Evidence Based Experience Design
By Designdialogues, on August 24th, 2010% I wonder why scientists, who require significant levels of validation in work in their own disciplines, make rather un-scientific analyses about scientific practices. In this case, paper publishing and peer review.
Peer review, the blind circulation of research manuscripts among a community of reviewers for assessing editorial and content fit to a journal topic, has . . . → Read More: Critiquing the Critics of Peer-Review
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Realizations by Peter Jones Whether from fear or habit, our culture is not innovating the democratic change sufficient to our time. We face an urgent challenge to make the differences that effect changes that so many seek.
Our cultural and social institutions have peaked out, but in their wiley senescence they have protected themselves from structural innovation. From healthcare to finance, politics to education, infrastructures & decision processes, we can & must reinvent social futures. Our societal systems have grown beyond their capacity to transform by management. Collaboration alone is insufficient - We truly need new cultures of co-innovation, collectively deciding, and socially organizing.
A community of practice meets for these dialogues in person every 2nd Wednesday in Toronto:

Art, science, and design are different ways of knowing. In the fields of action (business, community, and social co-creation) they regenerate each other. All ways of knowing are invited to the dance of change, if we are to interfere & reinvent our values and systems to open these possibilities. Your participation is required.
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