What Counts as Evidence in Healthcare Service Design?

Evidence-Based Service Design

From Chapter5, Design for Care

Inpatients spend most of their time during hospital treatment and recovery in a bed, often in a shared room. It might be obvious to anyone who has even visited a hospital room that the experience of resting and waiting in this sterile, artificial environment could be greatly . . . → Read More: What Counts as Evidence in Healthcare Service Design?

MISC Magazine Interview

Interview with Dr. Peter Jones

Thanks to Dustin Johnston-Jewell, Strategic Foresighter at Idea Couture and SFI MDes grad student, for the terrific interview and publication in IC’s MISC magazine.

While MISC is Idea Couture’s own curated and published magazine, it has very high design values and a good range of authors, from within the fast-growing . . . → Read More: MISC Magazine Interview

Recent Reviews for Design for Care

Design for Care has apparently been discovered by the larger design community this year, after a year in print!  With the launch in June 2013, I had thought that between Rosenfeld Media and my own decently-connected network we might find numerous reviews in the first few months – but more reviews have emerged so far . . . → Read More: Recent Reviews for Design for Care

Design Thinking’s Convergence Diversion

(Updated from 2010)

We now tend to think of design thinking as embracing all that represents “new design.”  Yet there remains more value in some of the original views of design thinking from decades ago than in most of what’s presented today. Design thinking is often treated as a process for moving an idea from . . . → Read More: Design Thinking’s Convergence Diversion