By Designdialogues, on June 7th, 2011% Mark Hurst posts on Good Experience the argument that information overload suppresses comprehension and creates an absence of understanding and retention: To solve info overload, make friends with The Nothing
In my experience this is true, and is moreover a testable proposition. Mark says:
Because the only way to really make information disappear, these days, . . . → Read More: Avoiding Informatics Overload
By Designdialogues, on April 20th, 2011% We’re at CHI 2011 Vancouver, Tuesday May 10 for this Special Interest Group. Please join us if you’re at CHI!
Abstract
This CHI 2011 SIG provides a workshop for collective problem finding and community identification. The goal is to initiate a working group to coordinate systemic design research issues across practitioner communities. This SIG addresses . . . → Read More: Designing for Whole Systems & Services in Healthcare
By Designdialogues, on April 19th, 2011% The first Healthcare Experience Design conference, a one-day symposium held in Boston April 11, sold out with nearly 300 participants across all sectors and industries. The program selected leading speakers and designers in four tracks of presentations:
Patient-Centric Design Designing for Care: Provider Interfaces and Care Environments Facilitating Engagement New Models for Healthcare Delivery
Keynote . . . → Read More: Healthcare Experience Design: 4.11.11
By Designdialogues, on February 16th, 2011% (This piece is concurrently posted at the first Healthcare Experience Design conference site, where I’ll be speaking April 11.)
Patients are not users, and people are not (yet) patients until under a doctor’s care. Where does the user experience of health actually live?
Healthcare is systemic at every level of observation, and traditional user-centered design . . . → Read More: Designing Leadership: The Voice of “Experience” in Healthcare
By Designdialogues, on February 4th, 2011% Architecture, interior design and clinical devices have adopted evidence-based design (EBD) and these fields actively contribute to its development through major projects, journal articles, and conferences. Evidence based design is a rigorous design equivalent to the careful application of scholarly evidence in informing care decisions. It is a healthcare term of art and has meaning . . . → Read More: Evidence Based Experience Design
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Innovation of / in Reality What is happening right now that brought you here today?
Design Dialogues exchanges points of view on design-led innovation, social research, and systemic design. One viewpoint is that my ideas may be evolving, and not final. I do invite you to share your ideas and responses. @redesign is always a good start.
What's the innovation of reality? Our economic and social institutions have hit peak governance. This means (roughly), all decisions from 2008 on will cost twice as much to employ. Yet our systems have defended themselves well from structural innovation, while they continue to demand (micro) "innovation" to sustain their grasp.
Societal systems have grown beyond their capacity to transform by management. Yet they are largely designed to disarm bottom-up change. Collaboration alone is insufficient - We truly need new cultures of co-innovation, collectively deciding, and socially organizing.
A community of practice meets for dialogues in person every 2nd Wednesday in Toronto:

Art, science, and design are different ways of knowing. In the arenas of action (business, community, and social co-creation) they regenerate each other. All ways of knowing are invited to the dance of change, if we are to interfere & reinvent our values and systems to open these possibilities. Your participation is requested, and required.
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