Mark Hurst posts on Good Experience the argument that information overload suppresses comprehension and creates an absence of understanding and retention: To solve info overload, make friends with The Nothing
In my experience this is true, and is moreover a testable proposition. Mark says:
Because the only way to really make information disappear, these days, . . . → Read More: Avoiding Informatics Overload
We’re at CHI 2011 Vancouver, Tuesday May 10 for this Special Interest Group. Please join us if you’re at CHI!
This CHI 2011 SIG provides a workshop for collective problem finding and community identification. The goal is to initiate a working group to coordinate systemic design research issues across practitioner communities. This SIG addresses . . . → Read More: Designing for Whole Systems & Services in Healthcare
The first Healthcare Experience Design conference, a one-day symposium held in Boston April 11, sold out with nearly 300 participants across all sectors and industries. The program selected leading speakers and designers in four tracks of presentations:
Patient-Centric Design Designing for Care: Provider Interfaces and Care Environments Facilitating Engagement New Models for Healthcare Delivery
Keynote . . . → Read More: Healthcare Experience Design: 4.11.11
(This piece is concurrently posted at the first Healthcare Experience Design conference site, where I’ll be speaking April 11.)
Patients are not users, and people are not (yet) patients until under a doctor’s care. Where does the user experience of health actually live?
Healthcare is systemic at every level of observation, and traditional user-centered design . . . → Read More: Designing Leadership: The Voice of “Experience” in Healthcare
Architecture, interior design and clinical devices have adopted evidence-based design (EBD) and these fields actively contribute to its development through major projects, journal articles, and conferences. Evidence based design is a rigorous design equivalent to the careful application of scholarly evidence in informing care decisions. It is a healthcare term of art and has meaning . . . → Read More: Evidence Based Experience Design