Service Design for Care Workshop

We have started a quarterly series of healthcare service design workshops at OCADU for stakeholder networks, health providers and health agencies.  With an explicit focus on service design and design-led research in healthcare, we hope to raise awareness of the practices and models for service design in clinical and community care settings.

Workshop 1 – Inspiring health . . . → Read More: Service Design for Care Workshop

Care as Design Practice

Simplifying a complex set of concepts into a central image. We might conceive a core value of caring as ontological, a mode of existence that human-centred practices may share with medicine, nursing, counseling, social work. This way of being might be central to design as service to society, humanity, and direct clients and stakeholders.

. . . → Read More: Care as Design Practice

What Counts as Evidence in Healthcare Service Design?

Evidence-Based Service Design

From Chapter5, Design for Care

Inpatients spend most of their time during hospital treatment and recovery in a bed, often in a shared room. It might be obvious to anyone who has even visited a hospital room that the experience of resting and waiting in this sterile, artificial environment could be greatly . . . → Read More: What Counts as Evidence in Healthcare Service Design?

MISC Magazine Interview

Interview with Dr. Peter Jones

Thanks to Dustin Johnston-Jewell, Strategic Foresighter at Idea Couture and SFI MDes grad student, for the terrific interview and publication in IC’s MISC magazine.

While MISC is Idea Couture’s own curated and published magazine, it has very high design values and a good range of authors, from within the fast-growing . . . → Read More: MISC Magazine Interview