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How can design facilitate better encounters and outcomes for those navigating healthcare systems? An Explorations event at Strategic Innovation Lab Monday, April 30, 2012 – 5:00pm – 7:00pm Healthcare systems are institutional and slow to change, yet people are adaptive and respond to culture and technologies. By observing how people seek health betterment and navigate . . . → Read More: Design for Health Journeys: Rethinking the Many Points of Care Systemic Design for Health Services Innovation Presentation at Frontier of Service Systems Science 2012, Tokyo Institute of Technology, February 23, 2012 Healthcare as an industry faces multiple crises that require systemic solutions, not piecemeal fixes. Systemic design is not “innovation” in the popular sense of creating new IT systems or services. Systemic design addresses root . . . → Read More: Systemic Design for Health Services Innovation I’m completing the final sections of the manuscript for the two-year project researching and writing the Rosenfeld Media book Design for Care. A central theme weaving together the 8 chapters is systemic design, the adoption of a whole system (social cybernetic) approach to the complex design situations in healthcare. Variations in this thinking range from . . . → Read More: The Unintended Consequences of Uncaring Automation Mark Hurst posts on Good Experience the argument that information overload suppresses comprehension and creates an absence of understanding and retention: To solve info overload, make friends with The Nothing In my experience this is true, and is moreover a testable proposition. Mark says: Because the only way to really make information disappear, these days, . . . → Read More: Avoiding Informatics Overload We’re at CHI 2011 Vancouver, Tuesday May 10 for this Special Interest Group. Please join us if you’re at CHI! Abstract This CHI 2011 SIG provides a workshop for collective problem finding and community identification. The goal is to initiate a working group to coordinate systemic design research issues across practitioner communities. This SIG addresses . . . → Read More: Designing for Whole Systems & Services in Healthcare |
Whether from fear or habit, our culture is not innovating the democratic change sufficient to our time. We face an urgent challenge to make the differences that effect changes that so many seek. Our cultural and social institutions have peaked out, but in their wiley senescence they have protected themselves from structural innovation. From healthcare to finance, politics to education, infrastructures & decision processes, we can & must reinvent social futures. Our societal systems have grown beyond their capacity to transform by management. Collaboration alone is insufficient - We truly need new cultures of co-innovation, collectively deciding, and socially organizing. A community of practice meets for these dialogues in person every 2nd Wednesday in Toronto: Art, science, and design are different ways of knowing. In the fields of action (business, community, and social co-creation) they regenerate each other. All ways of knowing are invited to the dance of change, if we are to interfere & reinvent our values and systems to open these possibilities. Your participation is required. |
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