As promised, my book Design for Care is in print and available at Rosenfeld Media and Amazon, with some of the early testimonials. So many engaged designers and healthcare innovators have contributed to the book, so on its launch I’m becoming aware of the relationships and communities standing behind me as the book and their . . . → Read More: Design for Care | Opening Book Day
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Sometimes the fewer words the better – this long infographic (reasonably well-sourced) just tells part of the story – cost drivers and population / disease trends. What it doesn’t show are the relationships to policy (Obamacare changes), institutional change (new care models), and skilled personnel supply crises (2M nurses needed by 2020). Source: Best . . . → Read More: Cost Drivers in the Healthcare Ecosystem In advance of the book’s impending publication in May, I”m cross-posting a series of pieces from, within, and about the book itself. This post is also found in the Design for Care community site. There are so many contexts in which design practice intersects with healthcare service and the critical problems anticipated in the near . . . → Read More: Design Contexts of Designing for Care Design for Care: Future of Healthcare Service Innovation Friday I present a new discussion of my upcoming Rosenfeld Media book Design for Care on the Healthcare Innovation by Design Pioneers webinar series, sponsored by Dr. Sam Basta. The focus of the webinar is service design in healthcare as a practice of empathic care, and the . . . → Read More: Design for Care – Clinical Design Competencies for Care Organizations For over 10 years (at least since the 1997 Dorothy Leonard article Sparking Innovation through Empathic Design) design research has advocated the practice of empathic design, listening closely to customers and learning from their behaviors to innovate for unspoken “needs.” We might consider this common knowledge at this cycle of practice, or even “common wisdom.” . . . → Read More: Wisdom of Caring and Empathic Practice |
What is happening right now that brought you here today? Design Dialogues exchanges points of view on design-led innovation, social research, and systemic design. One viewpoint is that my ideas may be evolving, and not final. I do invite you to share your ideas and responses. @redesign is always a good start. What's the innovation of reality? Our economic and social institutions have hit peak governance. This means (roughly), all decisions from 2008 on will cost twice as much to employ. Yet our systems have defended themselves well from structural innovation, while they continue to demand (micro) "innovation" to sustain their grasp. Societal systems have grown beyond their capacity to transform by management. Yet they are largely designed to disarm bottom-up change. Collaboration alone is insufficient - We truly need new cultures of co-innovation, collectively deciding, and socially organizing. A community of practice meets for dialogues in person every 2nd Wednesday in Toronto: Art, science, and design are different ways of knowing. In the arenas of action (business, community, and social co-creation) they regenerate each other. All ways of knowing are invited to the dance of change, if we are to interfere & reinvent our values and systems to open these possibilities. Your participation is requested, and required. |
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